05-03-2019 06:28 PM - edited 01-05-2022 04:45 AM
I get a 2504 balance is to low text message when someone sends me a picture text. I changed the apn settings like it told me to when I looked on here and found someone with the same problem from last year and it is still happening. I definitely have enough data remaining
05-03-2019 08:18 PM
@Jackhyf63 wrote:Check out the solution of this thread:
https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/MMS-error/m-p/257048
@ScreechOwl aka this: https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/MMS-error/m-p/257111#M30287
05-03-2019 08:13 PM
Check out the solution of this thread:
https://productioncommunity.publicmobile.ca/t5/Plans-Add-Ons/MMS-error/m-p/257048
05-03-2019 06:33 PM
@ScreechOwl - You do not need any data to send picture texts (using normal SMS app). If you are receiving messages using iMessage, or some other messaging app, then you would need data. That said, this sounds like an account/plan level issue. You might want to send a private message to the moderator team and ask them to investigate this.
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