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referral disappeared after friend changed plans

ivyswjung
Good Citizen / Bon Citoyen

I have referred a friend and my credit showed for the first month then it disappeared.  The friend told me that she had changed her plan.   Does this means I lose the referral credit and if not, how do i get it back?

 

I

2 REPLIES 2

Anonymous
Not applicable

@ivyswjung wrote:

I have referred a friend and my credit showed for the first month then it disappeared.  The friend told me that she had changed her plan.   Does this means I lose the referral credit and if not, how do i get it back?


"Changed her plan"? Or changed her provider? Or I suppose possibly even activated a new account/SIM. If she just changed her plan then no, you should still get the reward. If she changed providers then you don't.

If she just changed her plan staying with Public Mobile using the same account then you would need to contact the @Moderator_Team < Click this.

TheOldVR
Deputy Mayor / Adjoint au Maire

 

Oh that's interesting, I need to watch this as I just changed plans on an account where I benefited from the referral....

 

Thanks for asking this!!!

 

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