08-19-2020 10:16 PM - edited 01-05-2022 12:50 PM
Hi there,
Hope all is well.
I would like to ask how to get the rewards for referring a friend and had her account activated but didn't have the referral code. What should be the process for it? Can someone please advise. Thank you.
Solved! Go to Solution.
09-24-2020 01:10 PM
@Ash786 within 72 hours of activation the credit is applied to your account.
Welcome to Public Mobile 🙂
09-24-2020 01:09 PM
hi when do we get the $10 credit for being referred by a friend?
09-23-2020 10:59 PM
@gpixel wrote:@trishraymakers It is my understanding that if you do not have your friend's code when you activate your account there is nothing that can be done to add the information later.
interesting, did you hear this from a moderator? if so, then you are probably correct.
The official info says nothing can be done but others have reported that exceptions are made.
09-23-2020 10:55 PM
@trishraymakers It is my understanding that if you do not have your friend's code when you activate your account there is nothing that can be done to add the information later.
interesting, did you hear this from a moderator? if so, then you are probably correct.
09-23-2020 12:34 PM
@trishraymakers no problem!. If you have further questions start your own topic. Click browse on top left to find what section your question fits under. When in that section you will see "ask a question" that's how you start a thread.
Welcome to Public Mobile 🙂
09-23-2020 12:34 PM
@trishraymakers wrote:It is my understanding that if you do not have your friend's code when you activate your account there is nothing that can be done to add the information later.
Officially, that's correct. But...see above.
09-23-2020 12:32 PM
Thanks very much, great to have someone looking out for those of us learning about PM.
09-23-2020 12:23 PM - edited 09-23-2020 12:24 PM
@trishraymakers your understanding is incorrect unfortunately.
You can contact moderators via Simon the chat bot. The question mark and open a ticket for moderators or send them a private message at link below.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Say you were referred by and enter your friends code.
Have a good day!
09-23-2020 12:20 PM
It is my understanding that if you do not have your friend's code when you activate your account there is nothing that can be done to add the information later.
08-19-2020 10:20 PM
Thanks so much
08-19-2020 10:19 PM
@nes2476 wrote:Hi there,
Hope all is well.
I would like to ask how to get the rewards for referring a friend and had her account activated but didn't have the referral code. What should be the process for it? Can someone please advise. Thank you.
The new referred customer needs to contact the moderators and supply them with your referral code.
08-19-2020 10:18 PM
@nes2476 hi contact customer support mods here to add the referral code
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
make sure to check your inbox(top right corner envelope icon) periodically, for a response