There's a referral leakage bug in the system. I lost two that I know of, only got notification on one. Getting them put back is turning into quite the chore. Many tickets later, I am not sure what's going to happen. I lost $6 of credits due to this leakage on the last renewal a month ago. It is uncertain how this will be corrected. Will the system be smart enough to back date the leakage, who knows. There's certainly a display bug in my account now. That says I will get only $3 in referral credits on next renewal. The mods have been very supportive, but it's outside of their control. The back office is where the problem lies. If the problem does not resolve, I will be asking for manual adjustments every 90 days. Let's trade sob stories on how this saga unfolds.
BTW, I don't have a complete handle on my referrals because I was giving my number to friends and friend of friends during the promo frenzy. I should have written things down, never thought this could happen. Luckily, the two lost referrals were good friends I know did not leave the service.
Update: Any past reward errors can be dealt with by the mods.
