new activation for $25 plan but neither promo nor referel bonus received

[hima]

hi people,

activated $25 plan on dec 25,2019 with referal from my friend ..as it say on public mobile web site about promo -- second monthe free then you activate..and one time credit for buyer and referal are missing ...please advice to solve issue..

thank you in advance

[Jon420]

What he said ∆

[Jon420]

Don't worry you will get your credit once the system processes

[Staliger]

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@hima wrote:

hi people,

activated $25 plan on dec 25,2019 with referal from my friend ..as it say on public mobile web site about promo -- second monthe free then you activate..and one time credit for buyer and referal are missing ...please advice to solve issue..

thank you in advance

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Don't worry. You will get  $25 within 3 days and  $10 within a month. 

[PAULRANG18]

Credits and rewards are never received immediately. Check offer details for timelines.

[popping]

@hima 

Read the free month promo details.  

https://www.publicmobile.ca/en/bc/plans/30daysfor0

"Please note the one-time credit will be added to the account within 30 days of activation"

Your will get the $10 one time referral credit within 72 hours after activation.  Usually next morning.

[computergeek541]

The one-time credits for each person will be received within 72 hours. Your credit for a free 30 days of service will arrive within 30 days.

[ShawnC13 · Accepted solution]

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@hima wrote:

hi people,

activated $25 plan on dec 25,2019 with referal from my friend ..as it say on public mobile web site about promo -- second monthe free then you activate..and one time credit for buyer and referal are missing ...please advice to solve issue..

thank you in advance

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You will receive a $25 credit within a few days that will go into your available funds.  You will also receive a $10 credit for being referred.  Your friend should see the $1/20 days showing up in his rewards and will get eth $20 credit within 72 hours