cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Mayor / Maire

Re: never got my free month or service december promotion


@oathone wrote:

i will do so.. thanks for the info.. i will try to find the original paper work.. alought i do find it odd that i need to prove the exact date? as if the company doesnt know that already?  


You can get the activation date from your account payment history.

Mayor / Maire

Re: never got my free month or service december promotion


@oathone wrote:

i will do so.. thanks for the info.. i will try to find the original paper work.. alought i do find it odd that i need to prove the exact date? as if the company doesnt know that already?  


@oathoneYou want to be as thorough as possible and not assume anything. When talking about a retailer things can get messed up, as you already know by not getting the credit. Its even possible they didn't use their own portal and activated you as if they were the customer which would count as an "online" activation and they just gave you the sim card and took the promotion for them selves (not saying they did) But you never know what can / could have happened, so using your receipet as proof of something is the key.