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Good Citizen / Bon Citoyen

Supposed to get rewards, but did not...

According to my profile with public mobile I earned $12 from being active in the community. But I just got a text with my bill and it says I earned $0 towards my bill from community involvement!!!


Accepted Solutions
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Model Citizen / Citoyen Modèle

Re: Supposed to get rewards, but did not...


@Tishie1 wrote:

I did earn $12 as it was on my profile. Now it says $0. But my mastercard showed $12 off...

Do badges relate to rewards?


Perhaps the $12 in rewards was not from a community reward (you have no community reward badges in your profile), but maybe it was a $10 bonus from being referred and the $2 autopay reward? Just a thought as that would add up to the $12...

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Mayor / Maire

Re: Supposed to get rewards, but did not...

12 dollars? lucky you, could you give us a screenshot of your rewards and leave out your personal info?

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Model Citizen / Citoyen Modèle

Re: Supposed to get rewards, but did not...

 


@Tishie1 wrote:

According to my profile with public mobile I earned $12 from being active in the community. But I just got a text with my bill and it says I earned $0 towards my bill from community involvement!!!



 23 posts and 7 bravos got you $12 in rewards?? D amn!

 

I've gotten $5 in total and I've been posting since March!

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Mayor / Maire

Re: Supposed to get rewards, but did not...

@mojorising what are we doing wrong?Smiley LOL

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Mayor / Maire

Re: Supposed to get rewards, but did not...


@Tishie1 wrote:

According to my profile with public mobile I earned $12 from being active in the community. But I just got a text with my bill and it says I earned $0 towards my bill from community involvement!!!


@Tishie1  They will get applied on your next renewal.

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Mayor / Maire

Re: Supposed to get rewards, but did not...


@Tishie1 wrote:

According to my profile with public mobile I earned $12 from being active in the community. But I just got a text with my bill and it says I earned $0 towards my bill from community involvement!!!


I don't see any badges for community participation in your profile.

From when you started in mid-May to the end of May you might have got a badge on June 6 or thereabouts for those efforts. Then if your renewal came after that then you might have seen it come off your plan cost.

12 posts 1 bravo for the month. Hmm

So do you see this $12 on your overview page under Rewards?

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Mayor / Maire

Re: Supposed to get rewards, but did not...

@z10user4  I figure she read total rewards since joining

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Mayor / Maire

Re: Supposed to get rewards, but did not...


@RossN wrote:

@z10user4  I figure she read total rewards since joining


Sure. But she (he/it/they 🙂 ) did specifically say community reward.

Like with you and your last 4 months of community rewards...she has none.

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Mayor / Maire

Re: Supposed to get rewards, but did not...

Is it possible that PM moderators use the community rewards to credit back missing referrals etc?

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Mayor / Maire

Re: Supposed to get rewards, but did not...

@z10user4  if you put( she it they) together and say it real quick what do you get Smiley LOL