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Good Citizen / Bon Citoyen

Rewards

Hi community,

 

I just joined public mobile a few days ago and the charges were already made on my credit card but without my rewards. Do I get more credit for my next bill payment or will they refund me the reward a friend $?

 

Thanks,

Lisa.

Mayor / Maire

Re: Rewards

Hi @Lisa_Z!

Welcome aboard.

You pay full price for the first cycle.  If you enrolled in autopay, there should already be a $6 balance in your "Available funds" in selfserve.  Also, all the rewards such as refer a friend and community reward will accumulate and will be applied to your next bill.  

Good Citizen / Bon Citoyen

Re: Rewards

@imm1304

 

Thank you!!(:

Mayor / Maire

Re: Rewards

You're welcome.

Any troubles in future, just pop-in here and ask.

If anything account specific, you can always send the mods a private message.  

Oracle

Re: Rewards

Hi @Lisa_Z  just to clarify the answer above you will have $2 or $6 autopay rewards   $2 if you are on a 30 day plan and $6 if you are on a 90 ay plan

Mayor / Maire

Re: Rewards

Thanks for the clarification, @mimmo!

I had gotten used to counting rewards on a 90-day cycle because they are the most popular.

 

So, The autopay reward is $2/30 days = $6/90 days. 

Referral reward is $1/30 days per friend referred. 

Loyalty reward will kick in after 1 year as $1/30 days for each year with PM up to max 5 years.

If you participate in the community there is a reward between $2 and $6 per 30 days depending on level of participation.  

 

 

Oracle

Re: Rewards

@imm1304  no worries,  yes the 90 day plans are what i default to as well.

 

but now that the 30 day plans are only $2 less/30 vs the 90 day plans the incentive for the 90 days is not as great.

Great Neighbour / Super Voisin

Re: Rewards

In not getting my rewards for autopay and didn't get anything for. Refuring a friend was suppose to get 25.00 or something like that

Oracle

Re: Rewards

The rewards are applied at renewal.  Are you sure autopay is on?

 

Are you sure your friend put your number in during activation?

Highlighted
Mayor / Maire

Re: Rewards

Hello @Maddyanddad2010

It will be easier for you to have help if you click here to open a new subject...

https://productioncommunity.publicmobile.ca/t5/forums/postpage/board-id/getting_started

and give a subject and a body with your own problem with details please it will be easier to help youSmiley Happy