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Reward credit use.

CJ_in_Chilli
Good Citizen / Bon Citoyen
  • Hi all me again! 

I noticed in my self serve that although I received the auto pay 2$ credit, and the amount due is 38 dollars, it say it will still charge me the full 40.

 

  • Available Funds: $2.00
  • Payment Due Date (One-Time Payment): Nov 12, 2019
  • Payment for Next Cycle: $40.00
  • Amount Owing: $38.00

Wondering why this is so?

 

Thanks, 

 

CJ

5 REPLIES 5

s_shard
Good Citizen / Bon Citoyen

Payment for next cycle is the total cost of your plan before tax.   Amount due is the current amount that your account is short.   It’s the amount you’ll be charged before tax to keep your plan going.

ecowen
Model Citizen / Citoyen Modèle

And, don't forget sales tax.  I thought I was overcharged at first but upon close examination I realized that the tax had been added.

frankieshi
Great Citizen / Super Citoyen

Amount Owing: $38.00, THIS IS WHAT YOU NEED TO PAY NEXT TIME.

popping
Retired Oracle / Oracle Retraité

@CJ_in_Chilli 

The top of your overview page does not taking your rewards and available fund in the calculation.

 

Click on the Reward button on your overview page.  It will give you the anount that PM will take it out from your credit card after your available fund and rewards.


@CJ_in_Chilli wrote:

I noticed in my self serve that although I received the auto pay 2$ credit, and the amount due is 38 dollars, it say it will still charge me the full 40.

 

  • Available Funds: $2.00
  • Payment Due Date (One-Time Payment): Nov 12, 2019
  • Payment for Next Cycle: $40.00
  • Amount Owing: $38.00

Wondering why this is so?


Payment For Next Cycle is really your plan price.

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