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estherf
Great Neighbour / Super Voisin

Referral

Dear all,

 

My phone number is xxxxxxxxxxxxxxxx and I referral my friends open two accounts as follow:

1. xxxxxxxxxxxxxxxxx

2. xxxxxxxxxxxxxxxxxx

 

Both open at the same time, but I only received on referral fee, can someone help me!

Happy Thanksgiving!

 

 

edited by computergeek541: phone numbers removed

Tags (1)

Accepted Solutions

Re: Referral

Are you certain that both of them used your code and maybe that one of your friends didn't use the code of the other friend? If you are certain that both friends used your code, open a ticket by going to https://publicmobile.ca.ada.support/chat

View solution in original post


All Replies

Re: Referral

Are you certain that both of them used your code and maybe that one of your friends didn't use the code of the other friend? If you are certain that both friends used your code, open a ticket by going to https://publicmobile.ca.ada.support/chat

View solution in original post

z10user4
Mayor / Maire

Re: Referral

 @estherf 

Question 1: ask yourself - did you get one or two texts saying you got a referral?

Question 2: ask both friends - did you get one or two texts saying you got a referral?

Question 3: ask both friends - did you a $10 credit deposited into your Available Funds?

mapamapa32
Good Citizen / Bon Citoyen

Re: Referral

Did both of your friends see a checkmark beside  the referral code they put in? If not it could be that one didnt enter it properly or ensure the system recognized it. You should have gotten a referral text after they signed up for both if you didnt then it was likely not done correctly.

esjliv
Mayor / Maire

Re: Referral


@estherf wrote:

Dear all,

 

My phone number is xxxxxxxxxxxxxxxx and I referral my friends open two accounts as follow:

1. xxxxxxxxxxxxxxxxx

2. xxxxxxxxxxxxxxxxxx

 

Both open at the same time, but I only received on referral fee, can someone help me!

Happy Thanksgiving!

 

 

edited by computergeek541: phone numbers removed


Hi @estherf ,

You will need to get each of the people that used your code to open a ticket with the moderators.

Contact the Moderator_Team via private message using this link.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

Only they can verify it was YOUR code that they used or meant to use. 

Need Help? Let's chat.