11-14-2017 12:50 PM - edited 01-05-2022 03:35 AM
One of my referalls had their CC stolen, and forgot to update their account info with their new CC, so they missed their auto-pay. They have since updated their account with the new CC info. Will the referral credits continue for me, or are they now gone?
11-14-2017 03:10 PM
@stonechucker If something does not work as intended, is the design or execution faulty? In either case it doesn't work (as intended)!
11-14-2017 02:31 PM
I had a friend forget to renew previously, then popped up 2 weeks later 🙂 Working as designed (thankfully).
11-14-2017 01:38 PM
Hey @axyprang,
Thank you for reaching out to us on our community!
Good question! Once your friend's account is suspended, the reward will disappear from yours. As soon as their services are restored, so will be the reward! 🙂
cheers,
Mary
11-14-2017 01:24 PM
I think it should come back. If not, ask the moderator team to restore it.