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Referral and account inactivity

axyprang
Good Citizen / Bon Citoyen

One of my referalls had their CC stolen, and forgot to update their account info with their new CC, so they missed their auto-pay. They have since updated their account with the new CC info. Will the referral credits continue for me, or are they now gone?

4 REPLIES 4

@stonechucker If something does not work as intended, is the design or execution faulty? Robot LOL In either case it doesn't work (as intended)!


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

I had a friend forget to renew previously, then popped up 2 weeks later 🙂  Working as designed (thankfully).

 

Mary_M
Retraité / Retired
Retraité / Retired

Hey @axyprang,

 

Thank you for reaching out to us on our community!

 

Good question! Once your friend's account is suspended, the reward will disappear from yours. As soon as their services are restored, so will be the reward! 🙂

 

cheers,

 

Mary

 

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

will13am
Oracle
Oracle

I think it should come back.  If not, ask the moderator team to restore it.

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