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gd1
Great Neighbour / Super Voisin

Referral Reward

@Moderator_Team

 

I was referred by someone and ported my number from fido to PM today. I bought sim etc at metrotown, Burnaby and they entered the referral person's number. However, I did not get the one-time $10 account credit

Oracle

Re: Referral Reward


@gd1 wrote:

@Moderator_Team

 

I was referred by someone and ported my number from fido to PM today. I bought sim etc at metrotown, Burnaby and they entered the referral person's number. However, I did not get the one-time $10 account credit


Has it been more than 72 hours as that how long it can take to show in your account.

 

* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Deputy Mayor / Adjoint au Maire

Re: Referral Reward

It will take many hours to show up. It is not instant.  

Good Citizen / Bon Citoyen

Re: Referral Reward

You have to be patient, when I reffered my mother it took literally days in order for her to get the $10 credit. As long as the number was entered correctly when referring you should get the credit. Otherwise, contact the moderators.

Model Citizen / Citoyen Modèle

Re: Referral Reward

Yes, as everyone has said it does take a couple of days for the credit to appear and even your referral reward to appear on your self serve. Just be patient about it and after 72 hours if nothing has changed, just contact the moderators then to resolve your issue. 

Good Citizen / Bon Citoyen

Re: Referral Reward

@Moderator_Team

 

Hi. My wife's account was supsended today because she forgot to update her credit card expiry date and my refer a friend discount was cancelled. She immediately corrected this by updating her expiry date. When will my discount be reinstated?

Thanks