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Good Citizen / Bon Citoyen

Referral Reward not added to my available funds

Hi I referred a friend for which I got a $1 Refer-A-Friend reward (showing in My Rewards section), but the reward is not being added to my available funds. My $2 AutoPay reward started showing in my available funds right away.

 

Does this take a while to update?

 

Also, referral reward is $1 per 30-days, correct? i.e, for my 90 day plan, my referral reward should be $3 for a single referral?

 

Thanks in advance.

Tags (2)
Mayor / Maire

Re: Referral Reward not added to my available funds

@qasimmalik,

 

If you are on a 90 days plan, rewards are added to your account on the 91st day.

 

That mean you will get 3$ for Refer-A-Friend reward on the 91st day.

Town Hero / Héro de la Ville

Re: Referral Reward not added to my available funds

Hi,

Rewards are applied just before your renewal date - I don't think you will see them in your available funds at all before then.

 

For example, I have a referral reward and auto-pay reward.  Both show up in Rewards, but neither shows up in Available Funds.

 

Cheers,

Neil

 

mjs
Great Citizen / Super Citoyen

Re: Referral Reward not added to my available funds

same here @neilselden

Mayor / Maire

Re: Referral Reward not added to my available funds

@neilselden is correct. The referral reward doesn't show up in the available funds, but rest assurred it will be applied at renewal. See my transaction history below from my renewal on Oct 20th...

 

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