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PandemicMonkey
Great Neighbour / Super Voisin

Referral Code Used: Credit Not Showing

Hello everyone,

 

I just activated a new SIM with public mobile and am 100% confident that I correctly applied a referral code. However, I do not see the one-time credit showing up anywhere in my account. Additionally, my credit card was just charged the full amount (plan price + tax).

 

What am I missing? Does the one-time credit get applied in the 2nd month?

 

Thanks!


Accepted Solutions
totalUser
Mayor / Maire

Re: Referral Code Used: Credit Not Showing

Hi @PandemicMonkey 

You will get credit for autopay so your next bill will be $4 less.

Your referral credit may take up to 72 hours

Welcome to pm:)

View solution in original post


All Replies
totalUser
Mayor / Maire

Re: Referral Code Used: Credit Not Showing

Hi @PandemicMonkey 

You will get credit for autopay so your next bill will be $4 less.

Your referral credit may take up to 72 hours

Welcome to pm:)

View solution in original post

cavemantoronto
Mayor / Maire

Re: Referral Code Used: Credit Not Showing


@PandemicMonkey wrote:

Hello everyone,

 

I just activated a new SIM with public mobile and am 100% confident that I correctly applied a referral code. However, I do not see the one-time credit showing up anywhere in my account. Additionally, my credit card was just charged the full amount (plan price + tax).

 

What am I missing? Does the one-time credit get applied in the 2nd month?

 

Thanks!


How long ago did you activate. Ask your friend if they received reward for referring you.

totalUser
Mayor / Maire

Re: Referral Code Used: Credit Not Showing


@totalUser wrote:

Hi @PandemicMonkey 

You will get credit for autopay so your next bill will be $4 less.

Your referral credit may take up to 72 hours

Welcome to pm:)


After that you will get $2 credit couple of minutes before renewal. It is actually in the small print, kinda catch 22 you have to be subscribed to get it, before making your first payment you are not subscribed so it comes to your account on the form of credit the first time. If you don't get it tomorrow or if you don't get your referral credit in 3 days (so if you're account balance is not $12) contactmoderators.

Keep your friend's referral code you will need to give it to moderators if referral credit doesn't come.

Cheers

 

PandemicMonkey
Great Neighbour / Super Voisin

Re: Referral Code Used: Credit Not Showing

thanks for your help @cavemantoronto! Will see if my friend got it.

Tags (1)
PandemicMonkey
Great Neighbour / Super Voisin

Re: Referral Code Used: Credit Not Showing

Appreciate your clear and detailed response @totalUser. That makes sense - was expecting to see some sort of note indicating that the referral was successful even if it wouldn't be processed until later

Daps
Deputy Mayor / Adjoint au Maire

Re: Referral Code Used: Credit Not Showing

With public mobile, you always pay full price for the chosen plan when you activate.

Any credits earned will kick in before for your first renewal.

In the case of the $10 referral credit, it can take up to 3 days. Usually it's added to your account the next day.

darlicious
Mayor / Maire

Re: Referral Code Used: Credit Not Showing

@PandemicMonkey  Just had to say awesome user name! Gave me my big laugh of the day!

Ashellyan
Good Citizen / Bon Citoyen

Re: Referral Code Used: Credit Not Showing

please send me accound number to my email.

 

Ashellyan
Good Citizen / Bon Citoyen

Re: Referral Code Used: Credit Not Showing


@Ashellyan wrote:

please send me accound number to my email.

 


 

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