05-21-2020 05:10 PM - edited 01-05-2022 12:00 PM
Hi, currently my account has refer friend reward points if i change plan/downgrade will i still keep my reward?
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05-21-2020 05:15 PM
05-21-2020 05:13 PM
@Jasonxie wrote:Hi, currently my account has refer friend reward points if i change plan/downgrade will i still keep my reward?
Refer a friend reward, community reward, autopay reward, and loyalty reward are all based on your account number not what plan you are on. So yes your referral rewards will stay as long as the person is a customer with Public Mobile.
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05-21-2020 05:12 PM - edited 05-21-2020 05:14 PM
Yes @Jasonxie the refer a friend reward goes with the account, not the plan. As long as theiir accounts are active and in good standing. Stay safe.
05-21-2020 05:12 PM - edited 05-21-2020 05:12 PM
@Jasonxie wrote:Hi, currently my account has refer friend reward points if i change plan/downgrade will i still keep my reward?
As long as your referrals stay with PM...you get the Referal rewards.