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Refer a friend not showing up

Dietrichshawn
Great Neighbour / Super Voisin

I joined today and I entered a friends phone number when I activated my sim card but the refer a friend bonus is not showing up. Can somebody look into this for me?

4 REPLIES 4

Razvan_A
Customer Support Agent

Hey wphipps,

 

Moderator_team saw your latest private messages and, unfortunatelly, was not able to respond you.

The issue is that you have to activate an option from your Community account, in order to receive private posts.

Please activate the option from here:

private messages.png

 

Write back to us, afterwards 🙂

 

Cheers!

 

Razvan

wphipps
Good Citizen / Bon Citoyen

have an eye, refer a friend rewards dissappeared after yesterdays auto pay service disruption. 

RobertQc
Mayor / Maire

@Dietrichshawn wrote:

I joined today and I entered a friends phone number when I activated my sim card but the refer a friend bonus is not showing up. Can somebody look into this for me?


@Dietrichshawn  Takes up to 72 hours. If in a couple days it does not show up I suggest sending a message to the moderator team. Click this to send them a message.

Dunkman
Oracle
Oracle

@Dietrichshawn 

Your $10 credit should show up by tomorrow morning.  Or within 72 hours.  If more than 72 hours, you can contact moderator.  

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