My refer a friend reward has been removed from my account. I think it had to something with me changing the credit card number on my wife's account.
In in the past I got the reward from refering my wife's account and now I don't. It has been 2 90 day cycles now without it.
How do I get it back?
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@Dwan86, if your wifes account has never been suspended (which can cause issues with Referrals) you will need to contact the MODS to look into this for you.
@Dwan86, are you sure you had the referral previously? I just had a lost referral thing myself due to a payment issue during renewal. I asked about whether the referral will come back automatically now that the payment issue has been resolved. I was told the system will correcct for this automatically. Just sharing some information... If my situation is not applicable, by all means seek intervention from the moderator team.
I am certain I had discount before, which was why I was confused as to why it disappeared. I will just contact a Mod to look into for me.
go to your account and look under billing details. it lists all the credits from autopay, loyalty, referral bonus etc.