I have one frend whuch I refered.
Before I got text messages and I earned rewards.
Hovewer, It srarted some months and I never gor this kind of Rewards.
On the Reward opage I have total $28 but the most of them never applied to my account.
As result I did not get any "Friend" discount.
When I checked my payment history I couldn't find any FRiend-refer Rewards money applied to my account.
I hope Public Mobile support may help me to fix it?
You will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, the referral phone number, and all the details.
BTW: your friend must enter YOUR phone number in the referral box for you to get the reward.
I had the exact same problem.
Email a mod and send them the following information to make things a bit faster:
- account number
- email address
- last payment date
Then add the screenshots showing the transactions to show that you never received the credit.
They fixed mine pretty quickly and I haven't had any issues since.