As discussed yesterday, a ticket has been opened.
Please refer to my private messages from yesterday
How long does it take before the friend referral reward shows up on your account?
Edit: Just appears to take a few hours.
I got the same text a few mins ago Apparently it does this if your friend referred you on the new number and then ported in their old. Should fix itself shortly.
From - 100
Public Mobile here. So sorry, your Refer a Friend reward will be less on your next payment as one of your friends has left us. See the details in Self Serve.
Having the same issue. I BELIEVE the refer a friend is actually still applied (as I see a $3 credit under rewards) however in the colourful summary on the rewards page, it shows $0 in rewards, which reminds me of the message (above) that I received.
Could an admin look into this one for me? Thanks in advance!
*EDIT* Solved in another post, TY
Do you mean the summary of how many rewards you have already received? This won't update until your next renewal with how many rewards you earned during that time. So if you have $6 worth of referrals, this value will go from 0 to $6 after you get the rewards from said referrals.