cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward

the person probably meant this "Get referred and you'll receive a one-time $10 credit! Plus we'll take $1 off your payment every 30 days for every friend you refer for as long as they stay with us. Sharing is caring!" which basically means if you get referred for the first time then you'll get $10 of course, but only once and if the person didn't mean this then I have no clue haha

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward


@smilee wrote:

Will this appear on my account page? I do not see any referral credits and my bill is coming due. I do know that the referrals are on a plan currently.


 

Mayor / Maire

Re: Refer-a-Friend Reward


@Lil_ana83 wrote:

@smilee wrote:

Will this appear on my account page? I do not see any referral credits and my bill is coming due. I do know that the referrals are on a plan currently.


 


 @Lil_ana83: This is confusing. Are you replying something to smilee or are you asking a question or repeating that question?

Which side of a referral do you think you should be getting?

If the new customer then you should see the one-time $10 added to your Available Funds. (could be $25)

If you're the existing customer then you should see the $1 in your rewards area on your overview page (could also be $25 in Available Funds). The reward will then get converted to Available Funds on renewal night.

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward

This is such a great way to get people involved in what is going on. Not to mention being rewarded while helping people. The great feeling of giving is satisfying and making your bill cheaper for doing this. This seems like a double reward. ;*)

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward

My friend that I refered tried to put money on her account but her card was refused. Between that time and her finding an alternative payment method (less than five minutes) I got a text informing me that I would not be receiving my refer a friend bonus as her account was inactive. She has now topped up and her account is fully active. We were under the impression she had done this within the time frame required. Is there anyway to reactivate my refer a friend bonus?

Model Citizen / Citoyen Modèle

Re: Refer-a-Friend Reward

Send a private message to Moderator_Team and ask them if they can fix it for you. Include your name, phone number, account number, and PIN - as well as your friend's name and phone number (i.e., include as much detail up front as you can to reduce the amount of back and forth messages, hopefully that'll speed things up for you).

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward

Recently I refered a friend to Public Mobile but i have yet received any referal bonus. The friend set his account up at Walmart . I believe he took the referal for himself, the second referal which was for the second activation was given after the second month so we believe the referal for the intial activation either went to the Walmart salesman or a buddy of his. Let us know if there is anything that can be done if we provide our info to anyone that looks into it as it is principal not dollar value that is important to us.

 

Model Citizen / Citoyen Modèle

Re: Refer-a-Friend Reward

@black-knight 

Standard referral bonus is 10 for the new customer and 1$ for you..promotions change amounts offered so info when the activation was done will help...also..online or instore affects things also..

Mayor / Maire

Re: Refer-a-Friend Reward


@black-knight wrote:

Recently I refered a friend to Public Mobile but i have yet received any referal bonus. The friend set his account up at Walmart . I believe he took the referal for himself, the second referal which was for the second activation was given after the second month so we believe the referal for the intial activation either went to the Walmart salesman or a buddy of his. Let us know if there is anything that can be done if we provide our info to anyone that looks into it as it is principal not dollar value that is important to us.

 


The existing customer with the standard rewards program will get the $1/30 days. The new customer will get $10.

Currrently, there is a $25 promo where both parties will get $25 when the new customer signs up online and the existing customer will still get the $1/30 days.

 

I'm not sure what you're saying with all that other stuff.

Mayor / Maire

Re: Refer-a-Friend Reward


@black-knight wrote:

Recently I refered a friend to Public Mobile but i have yet received any referal bonus. The friend set his account up at Walmart . I believe he took the referal for himself, the second referal which was for the second activation was given after the second month so we believe the referal for the intial activation either went to the Walmart salesman or a buddy of his. Let us know if there is anything that can be done if we provide our info to anyone that looks into it as it is principal not dollar value that is important to us.

 


If your friend activate his PM plan at WM, you will get only $1/m as long as your friend stay with PM.  You only get the one time $25 credit if your friend activate his plan at home online.

 

You can check your list of your referrals as follows:
1. Login to your self-serve account
2. Click on the "My Rewards" link on the overview page.
3. Click on the solid black triangle on the left of "Total Rewards earned" 2 times to show you the list of referrals of your friends' phone number. 

 

Is your friend's phone on your referral list?

If yes, you will get the $1/m as long as your friend stay at PM.

Unfortunately, you will not get the one time $25 referral credit because you did not make sure that your friend activates his PM plan online.