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Refer a Friend Reward Number Appears But 0 Value

tawpie
Great Neighbour / Super Voisin

As you can see here, user is getting $0 from Refer-a-Friend:
overview.PNG

 

 

 

In the details view, the value is still $0 even though a phone number sits at the crossed-out section:details.png

Is this an expected behaviour? The phone number is indeed the correct number (my mum's), but it doesn't accumulate any value. Please advise.

4 REPLIES 4

SD08
Retired Oracle / Oracle Retraité

@tawpie wrote:

My apology as I've failed to mention this is about 4 months into the plan.

 

How do I find which mod to PM? Or just any is fine?

 

Much apprecipated. 


@tawpie

Information on contacting moderators can be found here:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...
You should send them a private message with your account phone number and the phone numbers of anyone you referred.  It doesn't matter which mod you contact as the message goes into a pool that all of them can see and respond to.

mimmo
Retired Oracle / Oracle Retraité

message any mod @Shazia_K (click name and then send private message)

 

send your phone number and the referral number that is not showing up.

tawpie
Great Neighbour / Super Voisin

My apology as I've failed to mention this is about 4 months into the plan.

 

How do I find which mod to PM? Or just any is fine?

 

Much apprecipated. 

Vickel
Model Citizen / Citoyen Modèle

give it a few days to process.

 

if you are still not seeing the reward b next week mesasge a Mod.

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