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Great Neighbour / Super Voisin

Refer-a-Friend Reward Incorrect?

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

 

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

 

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Mayor / Maire

Re: Refer-a-Friend Reward Incorrect?


@matto91 wrote:

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

 

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

 


Yup. Looks like a job for the @Moderator_Team < Click this.

Town Hero / Héro de la Ville

Re: Refer-a-Friend Reward Incorrect?


@matto91 wrote:

I have a 90 day plan with PM, which means my rewards are displayed as they will be reflected on my quarterly bill (e.g. AutoPay Reward = $6).

 

My refer-a-friend is displaying as a $3 reward but under my list of referrals I have two phone numbers listed. Shouldn't my reward be $6 ($3 per active referral)?

 

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@matto91  Is it possible that one of your referrals suspended their account?

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward Incorrect?

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).

Mayor / Maire

Re: Refer-a-Friend Reward Incorrect?


@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).


I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward Incorrect?


@z10user4 wrote:

@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).


I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?


Nope, no email or text

Mayor / Maire

Re: Refer-a-Friend Reward Incorrect?


@matto91 wrote:

@z10user4 wrote:

@matto91 wrote:

By suspended do you mean cancelled? It certainly is possible but would seem unlikely as both referrals are recent (within past month).


I referred to another account and I suspended that other account and immediately got a text saying it was no longer a valid referral on the first account. Did you get a text?


Nope, no email or text


I then let that account suspend for lack of payment. I did NOT get a text.

Great Neighbour / Super Voisin

Re: Refer-a-Friend Reward Incorrect?

you have to be a five year public mobile member

Mayor / Maire

Re: Refer-a-Friend Reward Incorrect?


@waldnergeorge02 wrote:

you have to be a five year public mobile member


What is this in reply to? Regardless, there are no five year conditions on rewards here other than achieving 5 years loyalty. But there're 4, 3, 2 and 1 year loyalty rewards too

Re: Refer-a-Friend Reward Incorrect?


@waldnergeorge02 wrote:

you have to be a five year public mobile member


This thread isn't about loyalty rewards.