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Re: Refer-a-Friend number change after porting.

davidmelamed
Great Neighbour / Super Voisin

I just signed up but did not see where to put in my friends referring number.  Can you help so they get credit?

3 REPLIES 3

gblackma
Mayor / Maire

@davidmelamed  when you contact the moderators to expedite the process include your friends phone number and  referral code in the message. Here is a link on how to use your phone's plan features  https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/How-To-Use-Your-Phone-and-Plan-Feature...

Luddite
Oracle
Oracle

@davidmelamed FYI: You posted to an old thread. In future you will have more assurance of help by creating your own topic on the forum  (which I have done for you today).


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Luddite
Oracle
Oracle

@davidmelamed Moderators are short staffed during the COVID-19 quarantines, so please keep detailed record of your, and your friend's, losses for submission once systems are normal (i'm thinking June).

https://productioncommunity.publicmobile.ca/t5/Announcements/Customer-support-during-COVID-19-situat...

If you cannot wait, prepare for a long wait and use this link to submit a private message to the moderators. https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.
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