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Question: Rewards Carrying over to my New Plan

RewardsAccount
Great Neighbour / Super Voisin

I am currently in the $15/month phone plan with a lot of rewards each month. However, I would like to switch to the $25/month phone plan. Would my rewards be carried over to my new phone plan?

 

Example,

If I currently have $8/month in rewards  for my $15/month phone plan, then I pay $7/month.

However, if I switch to the $25/month phone plan, would I keep my $8/month rewards and only pay $17/month?

 

 

;;tdlr: Are rewards transferable when I switch plans?

 

 

Thanks ahead of time!

2 REPLIES 2

@RewardsAccount 

From personal experience, I will say that changing your plan can cause you to lose rewards for that month, but that's if you perform an immediate plan change.   Fortunately, moderators should usally be able/willing to adjust this.

 

The other reason for usually avoiding an immediate plan change would be losing the payment made towards the first plan. It's almost always best to pre-schedule the plan change to occur during the next renewal time.

ChuckYeah
Mayor / Maire

Yes all your rewards are attached to your account and not your plan, your phone or your sim. All these can be changed without losing your rewards.

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