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Problems with refer a friend rewards

pkabida
Great Neighbour / Super Voisin

I am missing a couple of friends on my account refer rewards. What should I do?  I had them on my account at one point but I lost them; they are still with public mobile.

 

Any help would be greatly appreciated. Thanks in advance.

2 REPLIES 2

Luddite
Oracle
Oracle

Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number, the referral numbers, and an explanation.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

skmkenn
Model Citizen / Citoyen Modèle

Hey @pkabida, sorry to hear that you're not getting the correct referral award credits on your account. Please send a private message to @CS_Agent with the following information:

  • Your e-mail address
  • Your Public Mobile phone number
  • The phone numbers of the people that you had referred

They should be able to get this corrected for you.

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