@Anonymous wrote:
@LovesToPM wrote:
@Icemaid wrote:
I have not received the refer-a friend reward on my account since August 2018. My friend still has their account.
Thanks
I am wondering if your friend's account was temporarily suspensed and this caused the lost of your refer-a-friend reward. Please let us know if Moderator Team was able to help.
I found that for my own testing that the lost/stolen would drop the referral. Then, not long after, "finding" it would immediately bring it back. I also let it be lost overnight and then found it the next day. It did not come back. Overnight that night and the next day...it did come back.
Suspended for lack of funds and then paid up??...dunno.
I have and have had many plans. I have cycled many of then so they have been suspended for moths at a time then reactivated them. You do not get paid referrals while the account is suspended but all should be restored to earn rewards upon each future renewal.
That said, PM is known for occasionally losing referrals. I am currently working on 2 that were lost on one account (from a list of several). So far they have told me that one that was originally my referral somehow is now set to have referred itself (that makes NO sense).
You have not choice but to sort it out via a moderator.
