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Great Neighbour / Super Voisin

Missing $6 worth of Loyalty Reward

Hello Smiley Happy

 

I joined Public Mobile on November 29, so almost 19 months ago. I just checked my rewards and noticed I only have $1 in Loyalty Rewards. I am confused though, shouldn’t I be at $6-7? 

 

What’s going on and who can I contact about this... Smiley Sad

 

Elle

Mayor / Maire

Re: Missing $6 worth of Loyalty Reward

what loyalty awards do you think you are missing?

Great Neighbour / Super Voisin

Re: Missing $6 worth of Loyalty Reward

I’m sorry. I completely misunderstood the Loyalty Program... I thought you got $1 off for every month hahaha 😹

 

Ignore me. I’m just illiterate apparently 🙊

 

and I oop-

Mayor / Maire

Re: Missing $6 worth of Loyalty Reward

no prob have a great day

Highlighted
Great Citizen / Super Citoyen

Re: Missing $6 worth of Loyalty Reward


@sinfullybliss wrote:

I’m sorry. I completely misunderstood the Loyalty Program... I thought you got $1 off for every month hahaha 😹

 

Ignore me. I’m just illiterate apparently 🙊

 

and I oop-


Would be nice though, wouldn't it?😂

Deputy Mayor / Adjoint au Maire

Re: Missing $6 worth of Loyalty Reward

Once you get to 1 year of loyalty you DO get $1 off every month but it is used up each month helping to pay your monthly bill. Then at two years loyalty you begin receiving $2 every month. 

 

Terry

NW1
Good Citizen / Bon Citoyen

Re: Missing $6 worth of Loyalty Reward

The loyalty reward is one dollar a month at the end of the month after your first year, starting after your first year.

Mayor / Maire

Re: Missing $6 worth of Loyalty Reward


@sinfullybliss wrote:

I’m sorry. I completely misunderstood the Loyalty Program... I thought you got $1 off for every month hahaha 😹

 

Ignore me. I’m just illiterate apparently 🙊

 

and I oop-


That doesn't make sense because you said you've been here for 19 months so how would that be $6 to $7? Anyways, max loyalty of $5 each 30 days and only after 5 years.