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Great Neighbour / Super Voisin

Loyalty bonus

So how do u redeem your monthly loyalty bonus


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Deputy Mayor / Adjoint au Maire

Re: Loyalty bonus


@Rwbear22 wrote:

So how do u redeem your monthly loyalty bonus


It'll be added to account balance when renewing your plan if you have a loyalty reward.

View solution in original post


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Deputy Mayor / Adjoint au Maire

Re: Loyalty bonus


@Rwbear22 wrote:

So how do u redeem your monthly loyalty bonus


It'll be added to account balance when renewing your plan if you have a loyalty reward.

View solution in original post

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Mayor / Maire

Re: Loyalty bonus


@Rwbear22 wrote:

So how do u redeem your monthly loyalty bonus


Whatever rewards you are due are redeeemed at your next renewal.

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Great Neighbour / Super Voisin

Re: Loyalty bonus

So how do u get this orcle badge

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Mayor / Maire

Re: Loyalty bonus


@Rwbear22 wrote:

So how do u get this orcle badge


The Oracles are a small group of Community members who have extensive knowledge about all things Public Mobile, and are passionate about making the Community a better place by helping our members. Oracles have used their knowledge to make a positive impact in the Community, by being helpful and providing constructive solutions and ideals, and their reward is legendary status—we view them as part tech wizard, part boy/girl scout, and part Jedi master.

 

You can always ask an Oracle for help with any problem, but please remember that they’re customers like you, and not Public Mobile employees.

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Retired Oracle / Oracle Retraité

Re: Loyalty bonus

I have moved this message thread from the phone devices and hardware section to the Rewards category.

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Mayor / Maire

Re: Loyalty bonus

Use the "Search all content" bar (near top of this page) to ask questions that have been asked and archived. Get to know where to look for answers on how things work.

As you learn more and are able to contribute to customer questions, you're "ranking" will escalate...along with rewards for doing so.

Here is a good review article on rewards:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/General-Reward-Rules/ta-p/164

Welcome to Public Mobile.

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Great Citizen / Super Citoyen

Re: Loyalty bonus


@Rwbear22 wrote:

So how do u get this orcle badge


With lots and lots of hard work and knowledge sharing

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Mayor / Maire

Re: Loyalty bonus

@Rwbear22Oracle status is reveiwed every 6 months and are only given to active users who have been around for a long time.

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Mayor / Maire

Re: Loyalty bonus

@Rwbear22Your loyalty bonus will be convert to "cash" value during your plan renewal process. Your rewards will be applied to your next 30 day plan renewal, your rewards will be applied to the plan's cost first. If you rewards won't cover the cost of the plan, Public Mobile will see if you have enough balance in your account. At the last resort, Public Mobile will use your credit card stored in autopay for the rest of the balance.

 

It is important not to suspend your plan during the month, if so, your loyalty reward will discontinue for the current 30 days and be reapplied in the next cycle.