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Mayor / Maire

Loyalty Reward

My plan was activated on 26 July 2018.  My loyalty reward is coming up in couple of months.

Since PM plans are in 30 days cycle, my aniversary date will be 5 days later than my 13th payment 21 July 2019. 

 

Will I get my first loyalty reward on my 13th payment on 21 July 2019?

Mayor / Maire

Re: Loyalty Reward


@popping wrote:

My plan was activated on 26 July 2018.  My loyalty reward is coming up in couple of months.

Since PM plans are in 30 days cycle, my aniversary date will be 5 days later than my 13th payment 21 July 2019. 

 

Will I get my first loyalty reward on my 13th payment on 21 July 2019?


Interesting question for another yearling.

I started here in mid-May of last year. Always on 30 day terms. My renewal is inching up but is still in early double digits.

I got the 1 year loyalty reward in my rewards area before this recent renewal. I didn't get it converted to Available Funds like the other rewards. So now coming up to the real post-anniversary renewal in early June...if I don't get it then I'll have something to say to the mods.

So we'll see.

Good Citizen / Bon Citoyen

Re: Loyalty Reward

@z10user4  @popping 

Your loyalty rewards will show up on your Rewards column along with any other rewards you are entiltled to. Those amounts are deducted from your amount owing

This is your plan cost minus Rewards"

If you have a $25 plan, your $1 loyalty reward will be deducted from that amount giving you a $24 amount owing.

Mayor / Maire

Re: Loyalty Reward


@NancyJ wrote:

@z10user4  @popping 

Your loyalty rewards will show up on your Rewards column along with any other rewards you are entiltled to. Those amounts are deducted from your amount owing

This is your plan cost minus Rewards"

If you have a $25 plan, your $1 loyalty reward will be deducted from that amount giving you a $24 amount owing.


Yes. Thank you @NancyJ. We've both been very active in this community for our year here. But your post will be helpful for other readers.

Good Citizen / Bon Citoyen

Re: Loyalty Reward

I am pretty sure you will get your reward on your first payment because as soon as you have reward on your account, it should count on your bill. 

Town Hero / Héro de la Ville

Re: Loyalty Reward


@z10user4 wrote:

@popping wrote:

My plan was activated on 26 July 2018.  My loyalty reward is coming up in couple of months.

Since PM plans are in 30 days cycle, my aniversary date will be 5 days later than my 13th payment 21 July 2019. 

 

Will I get my first loyalty reward on my 13th payment on 21 July 2019?


Interesting question for another yearling.

I started here in mid-May of last year. Always on 30 day terms. My renewal is inching up but is still in early double digits.

I got the 1 year loyalty reward in my rewards area before this recent renewal. I didn't get it converted to Available Funds like the other rewards. So now coming up to the real post-anniversary renewal in early June...if I don't get it then I'll have something to say to the mods.

So we'll see.


Hi @z10user4 

Does it mean you didn't get it for the 13th payment?

Thanks

Re: Loyalty Reward


@popping wrote:

My plan was activated on 26 July 2018.  My loyalty reward is coming up in couple of months.

Since PM plans are in 30 days cycle, my aniversary date will be 5 days later than my 13th payment 21 July 2019. 

 

Will I get my first loyalty reward on my 13th payment on 21 July 2019?


The loyalty reward will show up in your account as soon as that renewal is complete, even though you are just short of a year.  However, that $1 will not be converted to usable balance until the following renewal.  

Oracle

Re: Loyalty Reward

I don't know if 90 day plans are different.  I found that I did not get any loyalty reward until the renewal after the anniversary.  It was renewal #5 when I saw the first loyalty reward.  The way I see it, it is no big deal because I will have banked enough time from that one delayed loyalty reward cycle to cover for years 2-5.

Re: Loyalty Reward


@will13am wrote:

I don't know if 90 day plans are different.  I found that I did not get any loyalty reward until the renewal after the anniversary.  It was renewal #5 when I saw the first loyalty reward.  The way I see it, it is no big deal because I will have banked enough time from that one delayed loyalty reward cycle to cover for years 2-5.


For me, the first loyalty reward showed the rewards section just shy of the one year mark (90 day Fall Promo plan).  It got added only after the that renewal.  So while you can see it as a listed reward, it doesn't save you any money until the next time.

Mayor / Maire

Re: Loyalty Reward


@amasood wrote:

I am pretty sure you will get your reward on your first payment because as soon as you have reward on your account, it should count on your bill. 


I would have thought so too but I DID see the reward technically before my actual anniversary and it didn't get added in at renewal in early May which is technically before my actual anniversary. So I'm waiting to see if it will appear soon in early June as being after my actual anniversary.

 

@kselmak: See above.

 

@computergeek541: See above. So I guess that's when I'll see it.

 

@popping: So I suspect computergeek541 and will13am have your answer. After.

 

But we'll see.