I feel that even with the switching years ago to a plan and purchasing a phone through Public Mobile under Telus was a sham. We also had to pay the extra in order to have the Customer Service in the plan. Along with that when we needed to use customer service a voice message came up that a charge of $5 could be added to your account for each use.
So, in reality we get stuck on the same plan which doesn't reward us anything. I have the US messaging and that is not included in any of the new plans. I will stick out with PM only for the fact that I have not had issues with the service that has been provided. I just wish that out of anything that a value could be retroactive if there's options for it to collect rewards now. I have been a customer since 2013. Almost 6 years in February.
@Snaggles all texting is now worldwide you can text Canadian, usa, and international numbers from within Canada.
If you proactivy switch to a current plan before march 17th you will be given $5 loyalty rewards as you have been with pm for a over 6 years. If you do not go anything you will just get i believe 3$ in loyalty rewards
You will recieve then monthly as money off your bill
Auto pay =$2 dollars of your monthly bill
loyalty= $1 Dollar off your bill monthly depending how long you have been a customer. 1$ first year $2 second year etc up to a maximum of $5 off your monthly bill in your 5th year. I hope this helps answer your question, Have a nice day.