09-29-2018 03:27 PM - edited 01-05-2022 05:48 AM
Hi
My account and my wives were set to autopay, however, it did not work and we lost service. I manually payed to start the account and the autopay reward is still there. The referral rewards are gone though. Is there a way to get these back?
10-19-2018 10:09 PM
If all your wives plans are still active, you should message the moderators. I had the same thing happen and only they could fix it. Good luck.
10-19-2018 09:40 PM
I lost the reward because my other phone account didn't auto-pay. Once topped up, the reward was not there.
09-29-2018 03:30 PM
@king_baby, if the people that you refer leave this service, you lose the reward. Nothing you can do about that.
09-29-2018 03:30 PM
@king_baby wrote:Hi
My account and my wives were set to autopay, however, it did not work and we lost service. I manually payed to start the account and the autopay reward is still there. The referral rewards are gone though. Is there a way to get these back?
I had this happen but when the person reactivated their line my referral reward came back as well because I got a text. Are both line active now
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