cancel
Showing results for 
Search instead for 
Did you mean: 

Losing a Referral if they change phone numbers?

WoozyPolarBear
Model Citizen / Citoyen Modèle

Do you lose a referral from your monthly rewards if the referral makes a phone number change by either porting in a number or just simply making a number change, but still remains with Public Mobile with the same account number?

3 REPLIES 3

hamzarizvi97
Great Neighbour / Super Voisin

The referral is for the account so it won't matter if they change numbers or not 🙂

jotsang
Great Citizen / Super Citoyen

No as it is linked by account number and not phone number.

chrisbasm
Model Citizen / Citoyen Modèle

@WoozyPolarBear  No, you do not loose referral.  It is tied to the account, not the specific phone number.  You should see their new number after they change it.

Need Help? Let's chat.