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jairolevi
Town Hero / Héro de la Ville

How quickly do the rewards update when people leave?

Hi guys,

 

Not complaining, I am just curious.

 

A few of my referrals left PM in January, but I am still getting the $1 reward from them.  Good for me!

 

Does anybody know how long does it take for the referrals rewards to be updated? 

 

Thank you,

 

JL.

 

 


Accepted Solutions
tehowennathe
Model Citizen / Citoyen Modèle

Re: How quickly do the rewards update when people leave?

When my mom left PM in January, I got a text same day from PM saying I will no longer receive the referral reward. As soon as her number was transferred to her new carrier the text came in.

View solution in original post


All Replies
Lieux
Oracle

Re: How quickly do the rewards update when people leave?


@jairolevi wrote:

Hi guys,

 

Not complaining, I am just curious.

 

A few of my referrals left PM in January, but I am still getting the $1 reward from them.  Good for me!

 

Does anybody know how long does it take for the referrals rewards to be updated? 

 

Thank you,

 

JL.

 

 


Smiley Happy ...when the system will know it!!!

tehowennathe
Model Citizen / Citoyen Modèle

Re: How quickly do the rewards update when people leave?

When my mom left PM in January, I got a text same day from PM saying I will no longer receive the referral reward. As soon as her number was transferred to her new carrier the text came in.

View solution in original post

jairolevi
Town Hero / Héro de la Ville

Re: How quickly do the rewards update when people leave?

 


@Lieux wrote:


Smiley Happy ...when the system will know it!!!


Well, they left 2 months ago, no longer apearing in my list of referred numbers... but the rewards are still intact.

Lieux
Oracle

Re: How quickly do the rewards update when people leave?


@jairolevi wrote:

 


@Lieux wrote:


Smiley Happy ...when the system will know it!!!


Well, they left 2 months ago, no longer apearing in my list of referred numbers... but the rewards are still intact.


Are you sure it's for the referral and not autopay?

jairolevi
Town Hero / Héro de la Ville

Re: How quickly do the rewards update when people leave?



Are you sure it's for the referral and not autopay?


100% Sure.

 

I dont think I would get confused between the $2 autopay and the $30 referral rewards lol

ShawnC13
Oracle

Re: How quickly do the rewards update when people leave?

It is done right away.  So you have 30 referrals or you have 10 and are on a 90 day plan?  Could be a glitch that worked in your favour.  In the past there was what most called phantom referrals where you were getting credit for referrals that you never even had


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click the Chat bubble in the bottom right to create a trouble ticket *

jairolevi
Town Hero / Héro de la Ville

Re: How quickly do the rewards update when people leave?


@ShawnC13 wrote:

It is done right away.  So you have 30 referrals or you have 10 and are on a 90 day plan?  Could be a glitch that worked in your favour.  In the past there was what most called phantom referrals where you were getting credit for referrals that you never even had


 

 

I had 30+ referals at one point.

 

I currently have 12

 

I still have $30+ dollars in referrals rewards, I thought it would go down in the next biling cycle but they are still there... which I can't complain!

 

Not sure how long this happiness will last lol.

 

JL

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