03-23-2017 10:52 AM - edited 01-05-2022 01:52 AM
My husband renewed his 90days plan on March 8, and I am about to renew my plan on March 24. I refered him, and I had been getting reward until this time, the refer-a-friend reward hasn't shown up on my account yet. Wondering if something's wrong or should I wait?
Solved! Go to Solution.
03-23-2017 03:18 PM
Problem solved. Thanks guys!
03-23-2017 12:24 PM
03-23-2017 11:40 AM
I've sent a PM to Mary. Thanks!
03-23-2017 11:28 AM
Hey @sportymi,
sorry to hear about this!
When looking at your self-serve account, can you see if the reward is applied? If not, please send me your phone number along with the number you referred via private message.
Thank you,
Mary
03-23-2017 10:59 AM
Hi, This sounds like something a moderator will need to help with.
I'll tag a moderator here for you, but you ought to also follow up with a private message of your own. See here on how to get in touch with a moderator and what information they need from you in order to look into your issue...
@Shazia_K, can I ask you to please look at our fellow member's rewaeds issue please?
Thanks,
Neil