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Misah
Good Citizen / Bon Citoyen

How do we know if we will win rewards through contributions made in the community?

Hello to the community,
I have been contributing to the community for a while, I have been receiving shells and my rank has changed because of it. But I have never received a reward. How can I know if I will receive rewards for my next payment?
Thank you.


Accepted Solutions
z10user4
Mayor / Maire

Re: How do we know if we will win rewards through contributions made in the community?


@Misah wrote:

Hello to the community,
I have been contributing to the community for a while, I have been receiving shells and my rank has changed because of it. But I have never received a reward. How can I know if I will receive rewards for my next payment?
Thank you.


Nobody but the company knows the calculations for rewards. It also depends on what others do.

But you've been here almost a year and you've made a whole 11 posts. You got 7 bravos so that's not a bad ratio.

Just do what amount you're comfortable with and if you get some reward for it then it's all good. Early in each calendar month, you'll see an amount show in your rewards area. Then you'll get a badge. Then your next renewal will have that reward deducted from your plan cost. Then you start again. It resets each month.

View solution in original post


All Replies
Misah
Good Citizen / Bon Citoyen

Comment savoir si on va gagner des recompenses grâce aux contributions faité dans la communauté?

Bonjour à la communauté,

Je contribu à la communauté depuis un temps, j'ai recu des écuissons et mon rang a car même évolué. Mais je n'ai jamais recu de recompense. Comment puis-je savoir si j'aurai des recompenses pour mon prochain paiement?

Merci.

GR
Mayor / Maire

Re: How do we know if we will win rewards through contributions made in the community?

Is your email for the community the same as the one for your cell phone 

z10user4
Mayor / Maire

Re: How do we know if we will win rewards through contributions made in the community?


@Misah wrote:

Hello to the community,
I have been contributing to the community for a while, I have been receiving shells and my rank has changed because of it. But I have never received a reward. How can I know if I will receive rewards for my next payment?
Thank you.


Nobody but the company knows the calculations for rewards. It also depends on what others do.

But you've been here almost a year and you've made a whole 11 posts. You got 7 bravos so that's not a bad ratio.

Just do what amount you're comfortable with and if you get some reward for it then it's all good. Early in each calendar month, you'll see an amount show in your rewards area. Then you'll get a badge. Then your next renewal will have that reward deducted from your plan cost. Then you start again. It resets each month.

View solution in original post

Dunkman
Oracle

Re: How do we know if we will win rewards through contributions made in the community?

@Misah 

About 1 week into a new month, you will receive a badge if you made enough contributions. It is a secret formula on number of bravos, accepted solutions, number of posts  , etc. 

 

 

jonfirlotte
Model Citizen / Citoyen Modèle

Re: How do we know if we will win rewards through contributions made in the community?

You get rewards on your next billing cycle and you will get a text notification 

Triguy
Mayor / Maire

Re: How do we know if we will win rewards through contributions made in the community?

Usually around the 6 or 7th of the following month community awards are issued.  Here is more info about rewards.

https://www.publicmobile.ca/en/bc/get-help/articles/reward-rules

geopublic
Mayor / Maire

Re: How do we know if we will win rewards through contributions made in the community?

@Misah  Make sure the email provided for your community account matches the email in your selfserve account.

 

Check your community rewards section in selfserve to see if you were awarded any amount during the current period. This typically occurs 6 or 7 days from the beginning of each month.

goldilock
Model Citizen / Citoyen Modèle

Re: How do we know if we will win rewards through contributions made in the community?

@Misah If you have contributing to the community for a while and haven't received a reward yet would indicate that your community involvement has not been sufficient. It's not about the quantity of posts, but the quality of posts that provide assistance and resolution to problems for other members, and to have approved solutions. 

 

Give concise responses with appropriate links related to their issues to resolve it and detailed steps for assistance is most helpful to others. 

Misah
Good Citizen / Bon Citoyen

Re: How do we know if we will win rewards through contributions made in the community?

Hi @GR ,

It is the same email address.

Maybe the problem is the quality and the number of contribution. I'm not sure yet.

Thanks.

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