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Model Citizen / Citoyen Modèle

Delayed Reward?

Over the weekend I activated a new phone with my referral code around 930PM, though didn’t receive the reward until 12PM the next day. Is it typical to have a delay in receiving a reward?


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Town Hero / Héro de la Ville

Re: Delayed Reward?

@Carniam hi yes it is normal usually within 24 hours for the person doing the referring and up to 72 hours for the person being referred although it is usually a lot quicker 😁 

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Town Hero / Héro de la Ville

Re: Delayed Reward?

@Carniam hi yes it is normal usually within 24 hours for the person doing the referring and up to 72 hours for the person being referred although it is usually a lot quicker 😁 

View solution in original post

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Mayor / Maire

Re: Delayed Reward?

Within 72 hours of activating your credit will be applied.

 

Welcome to Public Mobile 🙂

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Mayor / Maire

Re: Delayed Reward?

@Carniam Yes, it is typical. Most of rewards are not given instantly but in a certain range of time - within 25/48/72 hours or 30 days.

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Model Citizen / Citoyen Modèle

Re: Delayed Reward?

Thanks!

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Mayor / Maire

Re: Delayed Reward?

I think you mean that you activated a new additional service using your existing referral code?

You should have Received a text message almost instantly to your existing service saying you had successfully referred a friend though the text message is delayed until the next day if activation is in the evening or later. Presumably this is just to avoid possibly waking you up to learn of a new referral which may not be the type of news you want to be woken up for! 

 

Had you checked the Existing services Self Serve account You would see the additional $1/month referral credit there instantly without the overnight delay I believe.

 

AE_Collector

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Model Citizen / Citoyen Modèle

Re: Delayed Reward?

@AE_Collector Yes this is what I am talking about. I did check online and it did not show up there until I received the text the next afternoon.

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Mayor / Maire

Re: Delayed Reward?


@Carniam wrote:

Over the weekend I activated a new phone with my referral code around 930PM, though didn’t receive the reward until 12PM the next day. Is it typical to have a delay in receiving a reward?


Your friend, who gave you his referral code, should have told you that your one time referral credit will be in your account within 72 hours after activation to relieve you from wondering what had happened for a day.

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Great Neighbour / Super Voisin

Re: Delayed Reward?

yea for the reward if you talking about 10$  it takes around 24 hrs - 72 hrs 

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Model Citizen / Citoyen Modèle

Re: Delayed Reward?

Anyway to switch the solution to @AE_Collector as his solution is actually the one that speaks to the situation that I was wondering about. The rest appear to focus on receiving the $10 reward