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Community rewards

Bear2
Great Citizen / Super Citoyen

Hey I got an email 2 weeks ago that I was in the top 50%. Why didn't I get a reward ? My bill just renewed today.

36 REPLIES 36

HALIMACS
Mayor / Maire

Hi @Bear2 

 

Looking at your public profile, you did make top 50%.   Way to go!!!

 

HALIMACS_1-1614821015567.png

 

 


@Bear2 wrote:

@Dunkman I received the email top 50% on Feb 10


@Bear2 

Community rewards are usually announced around the 10th of each month.  The actual payment of the reward will be credited on  your payment date (usually late evening or early morning the next day).  A screenshot of the payment history will help determine whether you received the $1 credit.  

Anonymous
Not applicable

 @Bear2 : Read the replies.

Bear2
Great Citizen / Super Citoyen

@Dunkman I received the email top 50% on Feb 10

Dunkman
Oracle
Oracle

@Bear2 

The community reward should have been awarded overnight with your autopay rewards/friend rewards.  

 

Maybe screenshot your payment history page (omit personal information)

JK8
Mayor / Maire

@Bear2 wrote:

Hey I got an email 2 weeks ago that I was in the top 50%. Why didn't I get a reward ? My bill just renewed today.


Can you log into self service and look at your payment/transaction history and see if you were credited $1 for the community reward.

 

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