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Good Citizen / Bon Citoyen

Re: Community Reward

A credit card company can only debit you the set amount under the agreement with Public Mobile, whether that be more or less than the required payment.

 

This is a good..ish thing but mostly risky, convoluted and unusually complicated ...

 

For example:  if your bill if higher than the amount agreed on for whatever reason it may be returned as insufficient funds and you may be charged a fee on both sides. 

 

Also, it could take 30-90 days for the credit company to reimburse you for the funds should you no longer want to deal with public mobile or maybe just really, really needed that money for this months hydro bill.

 

I used to be a huge advocate for the ease and simplicity of pre-authorized debits, but in reality it basically ruined me financially. I got into a car accident and then had a minor $30 fraudulent transaction on my account (ironically from an online legal document provider) which resulted in my truck payment bouncing though my account, next went my insurance payment, which prompted icbc to demand a full years payment, and resulted my truck being stuck in the impound after an unfortunate event.

 

Suffice it to say I was literally homeless all of 2017 (first time in a shelter, sleeping on a mat) after 10 years of steady employment and 4 years at the same residence. Dramatic, sure, other factors, absolutely, but man do I wish I had just killed those trees and paid my bills when they came to my mailbox. I may still have a mailbox if I did. Lol

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Good Citizen / Bon Citoyen

Re: Community Reward

Maybe the credits refer to a specific rewards centre with public mobile or telus.

 

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Good Citizen / Bon Citoyen

Re: Community Reward

What is minimum wage again?

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Good Citizen / Bon Citoyen

Re: Community Reward

Dont be sorry, be sensible.

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Good Citizen / Bon Citoyen

Re: Community Reward

The obvious marketing replies on here are whats insulting.

Highlighted
Oracle

Re: Community Reward


@krebssheridan88 wrote:

A credit card company can only debit you the set amount under the agreement with Public Mobile, whether that be more or less than the required payment.

 

This is a good..ish thing but mostly risky, convoluted and unusually complicated ...

 

For example:  if your bill if higher than the amount agreed on for whatever reason it may be returned as insufficient funds and you may be charged a fee on both sides. 

 

Also, it could take 30-90 days for the credit company to reimburse you for the funds should you no longer want to deal with public mobile or maybe just really, really needed that money for this months hydro bill.

 

I used to be a huge advocate for the ease and simplicity of pre-authorized debits, but in reality it basically ruined me financially. I got into a car accident and then had a minor $30 fraudulent transaction on my account (ironically from an online legal document provider) which resulted in my truck payment bouncing though my account, next went my insurance payment, which prompted icbc to demand a full years payment, and resulted my truck being stuck in the impound after an unfortunate event.

 

Suffice it to say I was literally homeless all of 2017 (first time in a shelter, sleeping on a mat) after 10 years of steady employment and 4 years at the same residence. Dramatic, sure, other factors, absolutely, but man do I wish I had just killed those trees and paid my bills when they came to my mailbox. I may still have a mailbox if I did. Lol


First of all I am sorry for your situation and do hope it is on the upswing.  Also when you are replying to a post if you hit quote it will help people know what you are responding to and won't look like just a random post.

 

Now with PM your bill can't be anymore than you expect there are no overages and you actually don't get a bill as you have to purchase your plan up front.  So if you haven't paid for it you can't have it or use it and get charged at the end of the cycle.  Sorry to hear ICBC (dumpster Fire) makes you pay for a year at a time.  In the past I had missed a payment and made it late (couple of days) but wasn't required to pay a full year at once so this was probably multiple missed payments.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click the "?" in the bottom right to create a trouble ticket *
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Great Neighbour / Super Voisin

Re: Community Reward

You earn the " rewards " by logging into the PM community and giving helpful advice to other customers and replying to their questions and just give the best advice you can, that's how we are all gaining knowledge of this amazing network, we are the customer care/service/ help department, everyone is able to put in their opinion and just be as helpful as you can, the other ways of earning rewards is by getting your friends and family to switch over to PM and they use your PM number as their referral/reference and you get rewarded with discounts on your next billing cycle and for each month after that as long as they keep using PM as service provider. It's an awesome program, I've enjoyed this PM service thourouly and am always trying to recruit everyone I know to make the switch. Hope I was able to shed a little more light on this subject for you.

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Good Citizen / Bon Citoyen

REFUND NOT GIVEN YET

I WANT FULL REFUND SENT TO ME IMMEDIATELY. I NEVER USED YOUR SERVICE AND HOW YOU GOT MY VISA  STOLE $65 FROM MY VISA IS BEYOND ME. YOU HAVE FRAUDULENTLY CHARGED ME 64.96$ ON MY VISA.

 

PLEASE ISSUE IMMEDIATE REFUND TO ME, I CANT WAIT AND I AM BROKE

PHONE *#%^*%#*#*

MUKESH MURARKA

ACCOUNT 1000000#%^*#**

 

 

 

 
 
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Mayor / Maire

Re: REFUND NOT GIVEN YET

Hi @VERYANGRY, This is a community forum, and just about all of the people here are other customers like you.  Please do not type in ALL CAPS, as that is seen as 'yelling'.  Also very important, since this is a public forum, you should remove your personal information (phone/account number).  If you have an issue related to your account payments that were processed, you will need to contact a member of the moderator team (Public Mobile employees).  They are the only ones that can help in that situation.

Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.

Note that their response time is currently around 2-3 days (maybe more due to Christmas holidays).

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Retired Oracle / Oracle Retraité

Re: REFUND NOT GIVEN YET

I edited the comment above