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Changing Email

mj_t03
Great Neighbour / Super Voisin

Is there any way to change the email address linked to my phone plan?

2 REPLIES 2

RossN
Mayor / Maire

@mj_t03 wrote:

Is there any way to change the email address linked to my phone plan?


@mj_t03 

you need to contact a moderator to help you can do so by clicking the chat bubble at the lower right corner,to avoid going around in circles with Simon say that you want a human to speak to, a ticket will then be generated briefly mention your issue email change email

 you should get a response between 2 to 48 hours a reply should show up in your little envelope in the top right corner, you can also  send a private message to the Moderators by clicking here.

NDesai
Oracle
Oracle

@mj_t03 You will need to reach out to the moderator team to get this change done. 

 

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • Alternatively, you can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

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I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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