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Cant access my Rewards!!! Please Help!!

dazel247
Good Citizen / Bon Citoyen

under my rewards page it sayd the following:

 

As of today your estimated payment is: $0

Due Mar 24, 2017

Plan Cost (Including Discounts) $30
Total Rewards earned

($18)

As of today your estimated payment is:  $0

Actual amount may change based on account activity prior to your payment due date.
10 day plans are not eligible for rewards.
 
My account was in good standing..I added 32 bucks before my due date..said i my payment is zero..But my phone is not working and was suspended..please help pubic mobile.



$0
3 REPLIES 3

dazel247
Good Citizen / Bon Citoyen

thank you:) I hope you can help..sucks with no phone:( i send you message:)

Mary_M
Retraité / Retired
Retraité / Retired

Hey @dazel247,

 

Thank you for reaching out to us!

 

I'm really sorry to hear that your services have been suspended 😞

 

Can you please send me your phone number by private message? I'll quickly fix this for you!

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

dazel247
Good Citizen / Bon Citoyen

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