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Can I still get Autopay reward by using voucher codes?

thirstyturtle18
Great Citizen / Super Citoyen

If I top up my account before renewal using voucher codes, will I still qualify for the $2 autopay discount? I do have a credit card linked on my account, but have a couple of questions:

 

1. If there is a positive balance (from refilling using voucher codes) on my account, will that be deducted before charging my credit card.

2. Will I still get autopay rewards if my credit card isn't charged, but uses the voucher code balance available?

4 REPLIES 4

Jorno
Model Citizen / Citoyen Modèle

Happy to help.  FYI, below is a post by moderator MarieHelene_L confirming you can earn autopay rewards even if you pay with vouchers.

 

https://productioncommunity.publicmobile.ca/t5/Discussions/Oooops-Newbie-error-re-voucher-Please-hel...

thirstyturtle18
Great Citizen / Super Citoyen

Very helpful. Thank you.

Jorno
Model Citizen / Citoyen Modèle

@thirstyturtle18 wrote:

If I top up my account before renewal using vouver codes, will I still qualify for the $2 autopay discount? I do have a credit card linked on my account, but have a couple of questions:

 

1. If there is a positive balance (from refilling using voucher codes) on my account, will that be deducted before charging my credit card.

2. Will I still get autopay rewards if my credit card isn't charged, but uses the voucher code balance available?


1. Yes, the positive balance will be used towards paying your account (along with any other rewards or credits) before the remaining balance is charged to your credit card.

 

2. Yes, if you have a card registered for autopay, you will still receive the autopay reward, even if you have fully paid your account using vouchers.

 

I hope the above is clear.  If not, please do not hesitate to ask for clarification.


@thirstyturtle18 wrote:

If I top up my account before renewal using vouver codes, will I still qualify for the $2 autopay discount? I do have a credit card linked on my account, but have a couple of questions:

 

1. If there is a positive balance (from refilling using voucher codes) on my account, will that be deducted before charging my credit card.

2. Will I still get autopay rewards if my credit card isn't charged, but uses the voucher code balance available?


Yes, to all three of your questions.

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