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Great Neighbour / Super Voisin

Activated 2 lines with public but only get $2 reward on 1 account only

I activated 2 lines with public couple of months ago and I can only see a reward on 1 line only

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Oracle

Re: Activated 2 lines with public but only get $2 reward on 1 account only

@Johnmuk That sounds correct. Only one account will have $2 reoccurring referral rewards. The other line(s) should only get one time $10 credit or $25 if you did it during referral promotion. 

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Great Citizen / Super Citoyen

Re: Activated 2 lines with public but only get $2 reward on 1 account only

I just got my dad his line and earned $3 none of that $10 what give?

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Oracle

Re: Activated 2 lines with public but only get $2 reward on 1 account only


@madhi19 wrote:

I just got my dad his line and earned $3 none of that $10 what give?


Your dad will receive the $10 credit within the next 72 hours. 

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Town Hero / Héro de la Ville

Re: Activated 2 lines with public but only get $2 reward on 1 account only


@madhi19 wrote:

I just got my dad his line and earned $3 none of that $10 what give?


$10 is for your dad, not for you.

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Great Citizen / Super Citoyen

Re: Activated 2 lines with public but only get $2 reward on 1 account only

Well that good to know. I signed up during the $25 promo and the ref and I got credit on both side if I remember right.

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Mayor / Maire

Re: Activated 2 lines with public but only get $2 reward on 1 account only


@madhi19 wrote:

Well that good to know. I signed up during the $25 promo and the ref and I got credit on both side if I remember right.


Right. That was a great recurring promo. But the standard referral is $10 for the new customer and $1/30 days for the existing customer when the existing customer number is used during activation on the new account.

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Model Citizen / Citoyen Modèle

Re: Activated 2 lines with public but only get $2 reward on 1 account only

Yea, my dad signed up for Public Mobile right after I did a few days ago. The $1 per 30 days credit showed up in my account right away, but the $10 one time credit for my dad didn't show up until the next day in his account.

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Retired Oracle / Oracle Retraité

Re: Activated 2 lines with public but only get $2 reward on 1 account only


@Johnmuk wrote:

I activated 2 lines with public couple of months ago and I can only see a reward on 1 line only


As per the information provided by z10user4, if you haven't referred anyone else, a $2 refer-a-friend reward is more than the proper amount.  This reward should be $1 per 30 days for each person you refer.

 

If the second line never got the one-time $10 credit, you will need to contact moderators through this link:  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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Mayor / Maire

Re: Activated 2 lines with public but only get $2 reward on 1 account only

Since @Johnmuk mentions $2 “reward” is there any possibility he is referring to the $2 Autopay credit rather than a reward?