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Good Citizen / Bon Citoyen

$25 referral fee....didn't get it.

Referred two people before March 31st deadline. Didn't my $25 for each. What's the problem here?

Mayor / Maire

Re: $25 referral fee....didn't get it.


@JoeBush wrote:

Referred two people before March 31st deadline. Didn't my $25 for each. What's the problem here?


@JoeBush  Usually takes ~72 hours. Are you sure they activated online? Either way no one here can help you get account credits / fix rewards amounts. We can only try to help you speculate the reason why they may be missing. We are all customers like you. If you really are missing a credit use this link to send a message to the moderator team.

 

 

Mayor / Maire

Re: $25 referral fee....didn't get it.


@JoeBush wrote:

Referred two people before March 31st deadline. Didn't my $25 for each. What's the problem here?


The problem is perhaps you didn't activate the sims at home not in store? Is it the case? If not you did at home you need to reach the moderator here..https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Good Citizen / Bon Citoyen

Re: $25 referral fee....didn't get it.

One only got the $10. I got nothing. It was if the deadline was missed, but it definitely wasn't.

Good Citizen / Bon Citoyen

Re: $25 referral fee....didn't get it.

Activated at home.

Oracle

Re: $25 referral fee....didn't get it.

@JoeBush, generally referral rewards should have been paid out by now even though officially the announcement referred to a 72 hour wait period.  Did the activations take place online or in store.  Only online activations qualify for the $25 referral bonus.  During this weekend, it may have been beneficial for new activations to take place at a retail partner due to the next month free + free SIM card deal. 

Oracle

Re: $25 referral fee....didn't get it.


@JoeBush wrote:

Activated at home.


Do a follow up with the moderator team. 

Oracle

Re: $25 referral fee....didn't get it.


@JoeBush wrote:

One only got the $10. I got nothing. It was if the deadline was missed, but it definitely wasn't.


The $10 referral reward is consistent with an in store activation.  If the other party got $10, you should only get the normal $1/30 referral reward.

Oracle

Re: $25 referral fee....didn't get it.


@JoeBush wrote:

Activated at home.


What time did you do the activation.  If it was after 9PM Pacific or 12AM ET you would have missed the promo.  Just trying to narrow down reasons as to why you didn't get the bonus.  This promo seemed to be one of the smoother ones for execution on PMs part.


* I am happy to help, but I am not a MOD please do not include any personal info in a private message to me, click here to private message a Moderator *
Good Citizen / Bon Citoyen

Re: $25 referral fee....didn't get it.


@ShawnC13 wrote:

@JoeBush wrote:

Activated at home.


What time did you do the activation.  If it was after 9PM Pacific or 12AM ET you would have missed the promo.  Just trying to narrow down reasons as to why you didn't get the bonus.  This promo seemed to be one of the smoother ones for execution on PMs part.


Nothing anywhere about time restrictions just March 31st.