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$25 refer a friend reward not received

Shobha
Great Neighbour / Super Voisin

I referred a friend on August 13. I received the 1$/month reward for each. I never got a 25$ credit. I received a text from pm saying "you have successfully referred a friend....". The friends registered online. I'm pretty sure everything was done correctly, in the right time frame, to receive the 25$ credit. Not sure who to ask for help for this with. Thanks.

6 REPLIES 6

marcti
Good Citizen / Bon Citoyen

Hey there

 

Did you ever receive the money? I referred a friend before and got it and did again the other day but never got it.

 

I posted something about this to see if there is any issues going on.

 

Hope to hear from you

 

austinhuang
Town Hero / Héro de la Ville

@stonechucker wrote:

@Shobha,

 

This promo just started on the 21st I think.  You referred your friend before the promo was launched.

 


There was another promo. So OP referred the friend between them.

which is sad

stonechucker
Mayor / Maire

@Shobha,

 

This promo just started on the 21st I think.  You referred your friend before the promo was launched.

 

Oops... someone beat me in.

 

austinhuang
Town Hero / Héro de la Ville

You are NOT within the promotion frame.

The first one is Jul 26 ~ Aug 8. The second one is Aug 23 ~ Sept 13. You are Aug 13.

You should get the normal $10 though.


If this solves your question, please select my reply as Solution!

Anonymous
Not applicable

you need send a private message >> Click here 

 

In your message put it, please include.

- your Name 

- your account number ,if you have it 

- your phone number 

- your account, 4 digit PIN

- date of birth 

- Detailed explanation of specific your issue

- them can help you a lot nice service Team

 

Waiting for Response, Community Moderators are available from:

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Good Luck

mimmo
Retired Oracle / Oracle Retraité

I can't remember the promo details. But you would need to contact the mods to look into it.Search PM-GUIDE (remove "-" during the search) to find some informative posts and answers to many common questions about Public Mobile

 

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