25 dollar promotion

[joeymarks1986]

@Moderator_Team i have never recieved the 25 dollar credit for signing up a friend on the 12th of september

[joeymarks1986]

it is as long as the messages are saved to my account

[MoreYummy]

Why they dont give you credit?  They already replied or something else?

[joeymarks1986]

yes, and they refused to help or credit it

[Dunkman]

@joeymarks1986

Did you contact the moderator via private messaging?  It looks like that you meet the criteria, so both parties should receive the $25 credit.  Moderators can adjust the credit if you qualified.  

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.  The wait times are about 2-3 days presently though. 

[joeymarks1986]

20/month and yes they did, im getting the credit every month for it but got ripped off on the 25 dollar one

[Chiefkeith]

What kind of account did they sign up for? And did they use your account information when setting up the account?

[stonechucker]

Check the transaction history of both plans.  It’s in self serve.

If your friend allowed a local retail outlet perform the activation, you do not qualify for that deal.  A number of the retailers fail to allow direct purchase of the SIM cards, as it does not give them commission.  At the same time as this promo, Walmart and London Drugs had better promos for the friend, if the activated in store.

[joeymarks1986]

got ripped off, both of us on it

[joeymarks1986]

online and not that i know of, wont know thta til oct 12th when their bill comes out

[ShawnC13]

---

@joeymarks1986 wrote:

@Moderator_Team i have never recieved the 25 dollar credit for signing up a friend on the 12th of september

---

Did your referral sign up online or in a retail location and did they receive their reward?

[will13am]

@joeymarks1986, instead of tagging the moderator team, you will need to contact them via private message using this link.  Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.