10-05-2018 01:54 PM - edited 01-05-2022 05:51 AM
@Moderator_Team i have never recieved the 25 dollar credit for signing up a friend on the 12th of september
10-23-2018 10:58 AM
it is as long as the messages are saved to my account
10-23-2018 02:05 AM
Why they dont give you credit? They already replied or something else?
10-23-2018 01:01 AM
yes, and they refused to help or credit it
10-23-2018 12:19 AM
Did you contact the moderator via private messaging? It looks like that you meet the criteria, so both parties should receive the $25 credit. Moderators can adjust the credit if you qualified.
Send a private message to moderator through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Please include in the private message your phone number, your account number and PIN code. The wait times are about 2-3 days presently though.
10-23-2018 12:08 AM
20/month and yes they did, im getting the credit every month for it but got ripped off on the 25 dollar one
10-22-2018 06:18 PM
What kind of account did they sign up for? And did they use your account information when setting up the account?
10-14-2018 11:29 AM
Check the transaction history of both plans. It’s in self serve.
If your friend allowed a local retail outlet perform the activation, you do not qualify for that deal. A number of the retailers fail to allow direct purchase of the SIM cards, as it does not give them commission. At the same time as this promo, Walmart and London Drugs had better promos for the friend, if the activated in store.
10-13-2018 04:19 PM
got ripped off, both of us on it
10-05-2018 04:44 PM
online and not that i know of, wont know thta til oct 12th when their bill comes out
10-05-2018 01:59 PM
@joeymarks1986 wrote:@Moderator_Team i have never recieved the 25 dollar credit for signing up a friend on the 12th of september
Did your referral sign up online or in a retail location and did they receive their reward?
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
10-05-2018 01:58 PM
@joeymarks1986, instead of tagging the moderator team, you will need to contact them via private message using this link. Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.