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Haseebnoor
Great Neighbour / Super Voisin

Re: 10$ referral reward is missing on my bill

Yes he did 

iliketotalk
Mayor / Maire

Re: 10$ referral reward is missing on my bill

@Haseebnoor hi ok he received his 10 dollars so in your self serve account is there any refer a friend reward for 1 dollar because that should be what you receive not the 10 dollars! 

aascvd01
Good Citizen / Bon Citoyen

Re: 10$ referral reward is missing on my bill

I had the same issue. Wait 24 hours and the funds should show up in your account. That was my case 

goldilock
Model Citizen / Citoyen Modèle

Re: 10$ referral reward is missing on my bill

@Haseebnoor 

Firstly, when you say your friend put in your number, do you mean your referall code because they do not use phone numbers for referalls anymore, it's a personal referall code that can be found in the overview of your account (on the right hand side).

 

Secondly, when you refer a friend, the friend that enters your unique referall code receives the $10 credit. You do not receive this. You benefit by receiving $1 off every month that your friend remains an active customer of public mobile. 

 

If you log into your account, and check the rewards section, you should see under refer a friend $1, which will be deducted on your next renewal payment. 

aascvd01
Good Citizen / Bon Citoyen

Re: 10$ referral reward is missing on my bill

Well put.

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