07-24-2019 03:10 PM - edited 01-05-2022 06:05 AM
I went to a Koodo kiosk in the mall where i have gotten my pins before , today went and said That I wanted 20 bucks for public once they figured out ho to do it I paid and they printed it off went out to truck and tried to input the pin an lo and behold she gave me one for Koodo went back and said this is wrong one that s what you said now they won't do anything about it
had to find a Walmart to get my airtime , will not be going back to them ever, now I have a useless piece of paper that I can only try to sell to someone
Solved! Go to Solution.
08-04-2019 08:50 AM
Koodo wouldnt do anything I ended up selling it on ebay for a discount
07-24-2019 03:30 PM
@scapper1 , I suggest that you escalate the case with Koodo to see what they will do for you.
https://www.koodomobile.com/send-us?INTCMP=ContactUs_EscalateBottomLink_042019
If that doesn't get you anywhere, the CCTS will surely make things happen.
https://www.koodomobile.com/ccts?INTCMP=ContactUs_FurtherOptionsLink_042019
07-24-2019 03:18 PM
Do you mean PM topup voucher?
If you paid for it by credit card, you can request a charge back from the credit card company as the Koodo Kiosk sold you the wrong voucher.
07-24-2019 03:13 PM - edited 07-24-2019 03:19 PM
@scapper1 hi I don't think PM can help I would go back and demand my money back that's not right good luck