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Good Citizen / Bon Citoyen

prepaid pin

I went to a Koodo kiosk in the mall where i have gotten my pins before , today went and said That I wanted 20 bucks for public  once they figured out ho to do it  I paid and they printed it off  went out to truck and tried to input the pin an lo and behold she gave me one for Koodo went back and said this is wrong one  that s what you said now they won't do anything about it

had to find a Walmart to get my airtime , will not be going back to them ever, now I have a useless piece of paper that I can only try to sell to someone

Mayor / Maire

Re: prepaid pin

@scapper1 hi I  don't think PM can help I would go back and demand my money back that's not right good luck

Mayor / Maire

Re: prepaid pin

Do you mean PM topup voucher?

If you paid for it by credit card, you can request a charge back from the credit card company as the Koodo Kiosk sold you the wrong voucher.

Oracle

Re: prepaid pin

@scapper1 , I suggest that you escalate the case with Koodo to see what they will do for you.

 

https://www.koodomobile.com/send-us?INTCMP=ContactUs_EscalateBottomLink_042019

 

If that doesn't get you anywhere, the CCTS will surely make things happen.

 

https://www.koodomobile.com/ccts?INTCMP=ContactUs_FurtherOptionsLink_042019

 

Good Citizen / Bon Citoyen

Re: prepaid pin

Koodo wouldnt do anything I ended up selling it on ebay for a discount